We love getting to know our clients and building meaningful, and successful, relationships with them. But it’s just as important for you to get to know us - both our front-line carers, who have the privilege of assisting you to live independently, and our committed office team, who provide invaluable assistance liaising with other agencies and ensuring the smooth-running of your care.
TerraBlu Home Care was founded by Richard Gould in 2002, after looking for quality home care services for his own family. His mission was to set up the best possible care and support service in the heart of the local community.
Richard graduated from Durham University and RMA Sandhurst and has spent his entire career in service related roles. Prior to establishing TerraBlu, he worked with developing countries on infrastructure projects that would make a real difference to people’s lives there. He has carried this philosophy into TerraBlu Home Care.
“I have the privilege of working with some truly inspiring people at TerraBlu,” says Richard. “They really care about the people they support and go that extra mile every day, whether it is early in the morning or late at night.“
Richard can be contacted at email@example.com
Julia joined TerraBlu Home Care in December 2006 from East Sussex Social Services, where she worked as a Care Officer in Mount Deny’s Hospital, Hastings. Julia has also managed a nursery school. Her specialist experience has given her a strong understanding of what really matters in the care sector. She was promoted to Care Manager for TerraBlu in October 2007, and to Director in 2014.
Julia looks after all care related matters, from initial assessments, planning care rounds, staff training, supervision and care quality assurance. "No two days are the same," says Julia. "It’s probably the most challenging job I have had – as well as the most rewarding.”
Julia can be contacted directly at firstname.lastname@example.org
Emma has been our Operations Manager since 2007 and previously worked as Office Manager at a local Public Relations company. She has held a number of positions as a PA and originally trained as a hairdresser. In her spare time, Emma is a Girl Guider mentor and trainer as well as a Unit Leader for a local Rainbows group.
Emma manages all the administrative aspects of the business and is also our Health & Safety Officer. She looks after our accounts, manages staff administration and ensures our office systems run smoothly.
Of her TerraBlu role, she says: "‘I have found a job that I both enjoy and feel is very worthwhile. It’s interesting and sometimes challenging, but I know that I am part of a successful team that thrives on making a difference to people’s lives."
Emma can be contacted directly at email@example.com
Every 3 months we award the title Carer of the Season to a member of staff who has delivered outstanding care or gone above and beyond in a particular situation to care for a client. Candidates can be nominated by a client, a member of a client’s family or a member of staff. The recipient has a professional photo shoot of themselves in their uniform, and receives a signed certificate and a cheque for £150.
Our current Care Hero is Rosamund Trevor, who has been awarded Carer of the Season for her outstanding care skills and for winning the omelette competition. Mrs P receives support from Terrablu and initiated an omelette competition for which of her carers could cook the best one. After a nialbiting competition she awarded Ros the title of champion !
"Staff knew each person well and understood how to meet their support needs…Positive caring relationships were developed with people… Care workers were matched to people whenever possible to encourage good working relationships."
“One of my clients struggles to find the right words. When I take her shopping, she can’t normally remember the name of the shop she wants to go to, but she can navigate the route. So we go on magical mystery tours together – it’s great fun!”
TerraBlu home carer