terrablu logo

6th January 2016

How we communicate with clients who can no longer talk

Some of our elderly clients and those with dementia can no longer talk.  But our expert home carers still communicate effectively with them.

Quite a few of our homecare clients can no longer talk, either as a result of a degenerative disease, such as dementia, or because of an illness, such as cancer of the mouth.  But, our expert home care team can find a way of understanding what they want to say, even without the power of speech.

For one client who had cancer of the mouth, the solution is for her to write everything down.  Another lady with dementia lets her thoughts and feeling be known through body language.  “She has the biggest eyes and they are so expressive – working closely with her you soon get to read when she is happy or upset,” says Alison of our Tonbridge home care team.  “She also has the biggest smile.  But when she is really pleased to see you she hugs you, or holds your face and looks into your eyes – and then you know that she is glad you are in her home looking after her.”

Helping our elderly clients live independently in their own homes in the Tonbridge, Sevenoaks and Tunbridge Wells areas means doing more than following a care plan: it means working with them to learn what they want, even when they can no longer say it for themselves.

To find out more about how we can help you or your relative enjoy independent living,

call 01892 529429 or request a callback.